Problems receiving e-mail status messages

Troubleshooting Guide | Problems receiving e-mail status messages 
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If you are not receiving activation or filing status messages that are being sent by the system, one of the following may be the problem:

      All system messages are sent to the point of contact email address listed on each form.  Please check the email address and verify it is correct;

      Spam blockers may be rejecting the email, or filtering it to a junk mail folder.  Add the domain name to your address book or safe list and check the filers junk mail folder;

      Automated spam filters require a response from the sender before it will allow the email.   These requests will not be responded to.  You must contact your IT support staff if you need help in getting emails from accepted automatically.